Shipping policy

Shipping & Returns Policy Australia

Order Processing & Shipping

All orders will be processed and dispatched within 2 business days from the date the order is received.

Please note:

  • Orders are not processed or shipped on weekends or public holidays in New South Wales (NSW).
  • Any orders placed after business hours, on weekends, or on NSW public holidays will be processed on the next business day.
  • Orders placed prior to weekends, or public holidays will be shipped on the next available business day.

Christmas and New Year Schedule:

Specific arrangements for the Christmas and New Year period will be communicated via a formal notice issued in November.

Shipping

  • Shipping fees will be calculated at checkout unless otherwise specified.
  • Tracking information will be provided once the order has been dispatched.
  • While we aim to dispatch orders within the stated timeframe, we are not responsible for delays caused by third-party carriers.